At Greyhound, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  

We are seeking an experienced and results-driven People Partner to join our Human Resources team, supporting operations in Chicago, IL, or Atlanta, GA. This role is ideal for a seasoned HR professional with a strong background in a complex, high-volume, unionized transportation or bus line environment. The HR Generalist will serve as a strategic partner and day-to-day resource for employees and management, administering a broad range of HR functions including employee relations, labor relations, compliance, and people operations. The ideal candidate brings deep knowledge of working in an intercity passenger transportation setting and is comfortable navigating the nuances of a represented workforce.

• Employee Relations (ER) – Serves as the primary point of contact and driver for employee relations matters, including investigations, disciplinary actions, conflict resolution, manager enablement and coaching, etc. 
• Compliance – Ensures organizational compliance with all applicable federal, state, and local employment laws
• Compensation Management – Support the administration of the company’s compensation programs, including job evaluations, salary benchmarking, job descriptions and classifications, annual merit review process, union pay scales, etc.
• Performance Management – Administer end-to-end performance management cycles, including goal-setting, mid-year check-ins and annual evaluations, progressive disciplinary processes, etc.
• Leave Administration – Manage and serve as point of contact for all employee leave programs, including FMLA, ADA accommodations, short-term and long-term disability, personal leave, etc. 
• Unemployment Compensation – Manage unemployment insurance claims and timely state agency responses
• People Operations – Maintain accuracy and integrity of employee data in the HRIS, including employment changes, promotions, status changes, etc.
• Onboarding – Manage pre-employment activities and full onboarding experience, including background checks, I9 verifications, new hire orientations, etc. 

• Bachelor’s Degree in Human Resources, Business Administration, or related field; or equivalent combination of education and work experience
• Minimum 5+ years of progressive HR Generalist experience, with demonstrated proficiency across the functional areas listed above
• Direct experience working within a unionized workforce; strong working knowledge of collective bargaining agreements, grievance procedures, and labor law
• Proficiency with HRIS platforms and Microsoft Office Suite
• Demonstrable experience identifying opportunities for improving HR processes, systems, and overall employee experience
• Prior experience in intercity bus transportation, passenger rail, transit authority, or comparable high-volume, multi-location transportation operations
• Experience supporting DOT-regulated employees and familiarity with Federal Motor Carrier Safety Administration (FMCSA) requirements
• This position requires full-time, M-F in-office presence in either Chicago, IL, or Atlanta, GA, as well as availability to travel to operational locations as needed 

Preferred Experience

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Experience supporting multiple sites or geographically dispersed employee populations

• Comprehensive Wellness Coverage - Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care).
• 401(k) Matching – 401(k) plan with up to 4% company matching contributions.
• Flexible Time Off - Take time off when you need it, as you need it, subject to business needs and manager approval.
• Paid Parental Leave - 8 weeks of fully paid leave to support new parents and growing families.
• Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary.
• Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services.
• Tuition Support - Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service.
• 24/7 Employee Assistance Program - Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year.
• Free Travel Perks – Complimentary travel on FlixBus and Greyhound for you and eligible dependents. 

Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.